Shipping policy

Shipping Policy

Thank you for shopping with us at Groeihaven! We do our best to ensure that your order is processed quickly and delivered to you as promised. Please review our shipping policy below.

Processing Time

  • Each item is handcrafted and assembled with care, just for you and your loved ones.

  • Please allow 2 – 5 business days for your order to be processed and shipped.

Delivery Times

Once your order has shipped, you can expect delivery within the following timeframes:

  • USA: 2 – 5 Business Days

  • Canada: 5 – 10 Business Days

  • UK & EU: 3 – 7 Business Days

  • Australia & New Zealand: 8 – 20 Business Days

  • Rest of the World: 5 – 10 Business Days

Please note: Delivery times are estimates and may vary due to customs clearance or local postal delays beyond our control.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.

Shipping Costs

  • Standard shipping is free on all orders (unless otherwise stated at checkout).

  • Expedited or priority shipping options, if available, will be shown at checkout with their respective costs.

International Shipping

We are proud to ship worldwide to bring our products to as many people as possible. However, please be aware that:

  • Import duties, taxes, or customs fees may apply depending on your country’s regulations.

  • These charges are the responsibility of the customer and are not included in our prices.

Lost or Delayed Packages

While we work with reliable carriers, delays or losses can rarely occur.

  • If your package is significantly delayed or appears lost, please contact us at Info@groeihaven.com and we will assist you in locating your order.

Contact Us

For any shipping-related questions or special requests, please contact our support team:
Info@groeihaven.com
https://groeihaven.com/